PRIVACY POLICY
Last Updated: May 30, 2026
Terp Water (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or purchasing from our website.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit drinkterpwater.com and use our products and services.
- INFORMATION WE COLLECT
Information You Provide
We may collect personal information that you voluntarily provide, including:
• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information
• Customer service inquiries
• Marketing preferences
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
• IP address
• Browser type
• Device information
• Operating system
• Referring website
• Pages viewed
• Date and time of visits
• Website interactions
This information may be collected through cookies, pixels, analytics tools, and similar technologies.
- HOW WE USE YOUR INFORMATION
We may use your information to:
• Process and fulfill orders
• Verify transactions and prevent fraud
• Communicate regarding purchases and account activity
• Provide customer support
• Improve our website, products, and services
• Analyze website traffic and user behavior
• Send marketing communications when permitted by law
• Comply with legal obligations
• Protect our rights, customers, and business operations
- MARKETING COMMUNICATIONS
If you subscribe to our mailing list, we may send promotional emails regarding products, promotions, and company updates.
You may unsubscribe at any time by:
• Clicking the unsubscribe link in marketing emails
• Contacting us directly
Opting out of marketing communications will not affect transactional communications related to purchases or customer service.
- COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies to:
• Remember user preferences
• Analyze website performance
• Improve functionality
• Support advertising and marketing efforts
You may modify your browser settings to disable cookies; however, some features of the website may not function properly.
- SHARING OF INFORMATION
We do not sell your personal information.
We may share information with trusted third-party service providers that assist in operating our business, including:
• Payment processors
• Shipping and fulfillment providers
• Website hosting providers
• Email marketing platforms
• Analytics providers
• Customer support providers
These providers are authorized to use your information only as necessary to provide services on our behalf.
We may also disclose information when required by law or to protect our legal rights.
- PAYMENT INFORMATION
Payment transactions are processed through secure third-party payment providers. We do not store complete payment card information on our servers.
- DATA RETENTION
We retain personal information only as long as necessary to:
• Fulfill orders
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
- DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
- YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:
• Access personal information we hold about you
• Correct inaccurate information
• Request deletion of personal information
• Request information regarding data collection and use
• Opt out of certain marketing activities
To exercise these rights, please contact us using the information below.
- CALIFORNIA PRIVACY RIGHTS
California residents may have additional rights under applicable California privacy laws, including the right to know what personal information is collected, used, disclosed, and retained.
California residents may submit privacy requests using the contact information provided below.
- CHILDREN’S PRIVACY
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that information has been collected from a child under 13, we will take reasonable steps to delete such information.
- THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any third-party websites they visit.
- CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Changes will become effective when posted on this page. Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.
- CONTACT US
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Terp Water
Email: hello@drinkterpwater.com
Website: https://drinkterpwater.com